ProTrack Search Operators

Wild cards can be used in a query to represent one or more characters. ProTrack uses two Wild cards, the * (asterisk) and the ? (question mark). The * is used to represent one or more characters and the ? represents a single character. If we were searching for the movie “Gone With the Wind” … Read more

Emailing Weekly Grid and Program Descriptions

Weekly Scheduling Grids should be completed and mailed out to people within the organization and also outside of the organization three weeks prior to airing in order to guarantee that listings and whatnot are complete. Once you have completed your Weekly Schedule (as described in “How to “Ripple Out” a Prime-time Block to the Schedule … Read more

How to “Ripple Out” a Prime-time Block to the Schedule (Using a Template) in ProTrack

The meat of the schedule for 360 North is done in the prime-time block which goes from 2000 – 2300.  Once you’ve filled in that block for a given week, it is easy to fill in most of the most of the rest of the schedule using the template feature. Below are the steps involved … Read more

How to run a Program Highlights Report (Program Schedule with Descriptions – for “Tonight” reads)

The Program Highlights Report is helpful for generating a schedule of programs for a given time period that have program descriptions associated with it (from which TONIGHT rundowns can be generated). Below are the steps involved to do this: From the ProTrack main menu, select Programs | Program Reports | Daily Program Listings | Program … Read more

Harmonic Polaris Play: Ingest error: EUuniError: database is locked

Every once in a while the Harmonic Polaris Play: Ingest BXF database (data being exported from ProTrack to Harmonic’s Polaris Play Ingest program) corrupt and needs to be renamed. When this happens, the Log will fill up with the following error: EUniError: database is locked. Processing BXF and you will not be successful exporting the Harmonic … Read more